Is It Rude To Not Call Someone Back?

YES. May it be work-related, business, or personal calls, whichever setting it is, not calling someone back connotes a negative impact. Business Calls • For business entities, a phone call is the closest form of communication you’ll get to a one-on-one meeting. • Not only is it rude not to call someone back, but it can be a potential loss of income. • Business entities should return calls at least after 15 minutes or for one hour the most. • In the service industry, there is even a rule: answer on or before the third ring. • It is said that some customers would wait for a callback if this does not happen, they lose trust in the business and are least likely to attempt to avail their products and services in the future. • If you’re going to be out of reach, make sure to place that in your voicemail as well. • If you’re in doubt of answering a call from an unknown number, send a text message asking who the caller is. Personal Calls • Not returning personal calls is rude, hurtful, implies a lack of respect, may seem like you’re ignorant, or maybe sign of disregard. • The fact that they reached out first is a nice gesture of showing care towards you. • Not being able to reciprocate their concern towards you by calling back is considered rude. • From now on, always make it a habit to return phone calls.