There are times when clients will ask you to take on extra work for them. It is important to politely and professionally let them know the extra work will cost more if you can take it on. If your...

It is upsetting when a contractor doesn't show up as scheduled. Before you get too upset, give them the benefit of the doubt. Did something serious come up? Is there an emergency situation?...

When contractors are at work at home, you like to make sure that you can support them as much as possible in getting the job done and be available for questions. At the same time, you don't want to...

We've all been there: a long meeting, an intense lecture, a complicated sales presentation. Sometimes we zone out, but sometimes we just don't understand. Either way, there is a high...

Is it rude to say please and thank you at the same time? To find out, we conducted a survey. Most people have no problem with this and if you are in a hurry it may even be the only opportunity...

How you respond to "Hope You Had a Good Weekend" depends on your relationship with the person talking to you. If it is a friend or family member, you may be more inclined to have a full conversation...