Katie 
When someone is obsessed with you it can get very uncomfortable. You feel like you don’t have a life of your own. Such a person will behave as if you are a property. You feel as though you are owned by someone. If you allow obsession to persist, you’ll end up in big problems you … Read more
Something like saying good morning might look like a simple thing, but how you say it matters. The way you say good morning in a professional setting is different from the way you do in an informal conversation. Your good morning greeting should be motivational and confident in a professional setting. A good example would … Read more
When a person gets and accepts a job offer, congratulatory messages begin to come around. Whether it’s from friends, family, colleagues, or your bosses, you’ll receive messages congratulating you on accepting a job offer. The big question is how one should respond to such messages. Congratulations on your new job via email or messenger apps … Read more
Uh-oh. Ever received an email like this, at work? “I did not receive the reports for quarters 1 and 2. When do you expect they will be completed?” Or, how about: “Your target for this quarter was to make 400 calls. I only see evidence of 275. Please explain.” Someone’s in trouble, and it’s you. … Read more
To be successful in today’s ultra-competitive business landscape you need to be able to communicate effectively. We’re not just talking about public speaking here, either. No, we mean knowing exactly how to craft your messages to your audience so that they have the biggest and most influential impact. We mean identifying the communication style of … Read more
When you receive a confirmation, it is best to reply to it so that the other party knows you received it. Electronic reminders are wonderful, but they don’t tell the whole story. They don’t tell the other party you got it or that you are confirming. Understanding how to respond to confirmation can take the … Read more
It is important to respond timely and professionally to a rescheduled meeting notice. It can be hard to fit in the new date and time but try your best. Respond as soon as possible to information that a rescheduled meeting. Try to facilitate the new date, but also communicate if you don’t know for sure … Read more
Isn’t it nice to receive a compliment? Whether it’s “Hey, you look nice, today,” or “I love your new haircut,” to “You did an awesome job on that presentation.” A compliment makes you feel great, doesn’t it? You glow a little, you bask, and you enjoy the moment. Usually. There are also occasions, though, when … Read more
Customers want a fast and efficient solution to a problem or a request. You may not have the authority to approve what they ask for. There are effective ways to let them know you are waiting for approval. This can be done professionally, and it also conveys a message you are working hard to assist … Read more
There are many times when an email is used as a method of following up on an earlier phone conversation. The question is how to refer to statements from the telephone conversation afterward. Underline the information you refer to from the phone call as soon as possible in your email. For example: “Hello Mrs. Harper. … Read more