Social

Mastering this skill of writing great emails is a huge piece of the success puzzle in today’s hypercompetitive business world. And we’re not just talking about email marketing emails here, either. Sure, knocking those kinds of emails out of the park is essential (especially when you can get a $42 return on every dollar spent … Read more

Greetings play an important part in human communication. A simple hello can influence the way that you interact with an individual in a personal or business setting. Saying hello is such a simple act but it’s not always as simple in its impact as it may seem. This greeting is often affected by cultural idiosyncrasies, … Read more

In certain situations, such as in-office settings, schools, hospitals, and other facilities where you may have a repeat, transient interactions with co-workers and other staff, constantly encountering others will often lead to many introductions. When you don’t have the opportunity to have an in-depth conversation, confusion may arise regarding how to maintain proper social etiquette … Read more

Being respectful of other people and their information or feelings matters. Understanding how to ask someone to talk in private and when to do so has an impact on your relationship with them. It doesn’t matter if you are friends, family, know them casually, or you work with them. It can be difficult to bring … Read more

In this digital age, people have to be extremely cautious with information. Many people are aware of identity theft and other problems that can arise when their details fall into the wrong hands A home address is valuable personal information, so it’s understandable when someone doesn’t want to give it out. Keep your tone friendly, … Read more

Although the telephone is a great convenience that has changed the nature of human interaction, there are many times when phone conversations aren’t so desired and many people just don’t like talking on the phone. Whether you’re caught in a mood, too busy to talk, or just don’t feel like expressing yourself over the phone, … Read more

Telling somebody that they are wasting your time can be done in two ways: the first is to state straight out they are wasting your time, and the second way is to thank them for the offered services or attention, and then firmly end the conversation. The second strategy is the more courteous one and … Read more

There are times when you may be too busy to continue a conversation with someone. At other times, you may be trying to make a point and the other individual might not be listening. For various reasons, you may have to politely tell someone to shut up. To successfully tell someone to shut up, you … Read more

Anyone can call your phone at any time. Your voicemail message is like a virtual assistant, standing in your place when you’re not available. For this reason, it’s important to have a greeting that matches your personal brand. Even your friends and relatives should be greeted in a way that reflects your values. Personal Voicemail … Read more

When you are confiding in someone you trust about a situation you are in, it’s not uncommon to receive advice; either solicited or unsolicited. When someone advises you to stay strong, you may not know how to respond because it’s such a vague and emotionless sentiment.   While the sentiment to stay strong isn’t ill-intentioned, you … Read more