Business

If someone tells you that they are busy at work, there is only one acceptable response: you must accept what they say. It is up to you how you do this, but since work commitments are non-negotiable, the person who tells you informs you of their unavailability. This article will take a look at this … Read more

Whether you’re applying for a job, planning a meeting with an existing client, or making arrangements to meet with a friend, you might want to let the other person know that any time that’s convenient for them would be good for you. Tell the other person directly that you can flexibly adjust your schedule to … Read more

Misunderstandings can quickly arise during a telephone conversation, either because the connection was poor or because the conversation partners do not share the same understanding. You could find yourself in this situation whether you’re making personal or business phone calls. It is then essential to politely let the other person know that you have just … Read more

Ever call somebody, get their voicemail, and panic? Do you ramble on and on, and end the (one-sided) conversation feeling like an idiot? Or, given the option to erase and start again, give it yet another shot? You aren’t alone. Nobody wants to sound like an idiot when the call recipient plays their voicemail. You … Read more

It isn’t rude to ask for another person on the phone, but how you do so makes a difference. If you ask for another person in business phone calls, be cordial but make sure you value their time too. When calling privately, be friendly to whoever takes the phone call, have a brief conversation, and … Read more

In the new era of Zoom meetings, Skype sessions, or Microsoft Team get-togethers, a frequent problem arises: how to leave an online meeting politely. Sometimes you just have to go, whether because of prior commitments, unexpected emergencies, or errantly-scheduled appointments (you may even just be suffering from Zoom fatigue and don’t feel like sitting through … Read more

People around the world communicate by using email every day. Emails are used for both personal and business reasons and can even be utilized as evidence in a court of law. The information that’s provided in an email can be used to guide business decisions or help you to make good choices that improve your … Read more

Politely ending a phone call with someone is an important skill to have. Communication is key for effective business and personal relationships. You never want the person at the other end of the line to feel like you don’t value them or you don’t make time for them. It is best to introduce the end … Read more

You only have a few seconds to make a good first impression on a phone call. Make sure you are polite and put the other person at ease. Otherwise, they won’t want to talk to you. How you start the phone call depends on the relationship with the other person. For business calls, briefly introduce … Read more

Telling someone you no longer want to work with them will always work, but how everyone gets out of the situation depends on the skill and experience of the person delivering the message. The best way to tell someone you do not want to work with someone is to approach the situation cautiously, handle the … Read more